Contact Us

Getting started is easy! Contact our team and we can have your program set up and ready to use in minutes!

Do you need support? Complete the form below and one of our team members will contact you soon.



Describe your problem:

Can't find what you are looking for? Here are some of the most frequently asked questions. If you still need help, send us an email, and one of our team members will respond soon.

  • Q: I just went to my placement location, but the event is not showing in my app. Is my event logged?
  • A: The Surfboard Field Experience App has built-in safety features, which delay the event from displaying in your app.
  • Q: I have a check-in, but not a check-out. How do I log my time?
  • A: Ensure your phone is allowing the Surfboard Field Experience App to run with cellular service so it can sync your events.
  • Q: My phone broke, I lost it, or I had to replace it, are my events still logged?
  • A: Yes! Download the Surfboard Field Experience App on your new phone, login, and your placements will be restored.